FAQ

Q. Where can I start with if I wanted to invest in FlameCoins?
A.You need to register an account and invest firstly, then wait for your profits on our site. Click here to sign up now.

Q.Which e-currencies do you accept?
A. We accept PerfectMoney : PerfectMoney, Litecoin, Payeer and BitCoin

Q.How long does it take for my deposit to get into my account?
A.For PerfectMoney and Payeer, it will be added instantly. For BitCoin and Litecoin it will be added automatically after the transaction has been confirmed by the blockchain. It will take about several minutes up to 2 hours based on the Blockchain mining time. If you can't see your deposit appear on your account for over 5 hours, please contact us.

Q.What can I do if I want to change my e-mail address or e-currency account?
A.You can't be allowed to change the e-mail address and the e-currency account by yourself after you have filled them in. If you wish to edit them,please contact our support.

Q.Do you accept compounding?
A. No, we don't offer compounding for our plans.

Q.Can I deposit from my account with account balance?
A.Yes, you can. Just login into your account and click on the button "Make Deposit" and select "Deposit from Account Balance".

Q.Do you pay the interests by calendar days or business days?
A.Calendar days: you can get interests 7 days per week.

Q.How can I deposit by BitCoin?
A.When you want to deposit, please select "Spend funds from BitCoin", then click the button "SPEND" and you'll go to the page with our BitCoin address and the amount BTC on it. You need to pay to the BitCoin address manually. After it's finished, you don't need to do anything else. Your deposit will be added automatically after the transaction has been confirmed by the blockchain. It takes about several minutes to 2 hours usually, depending on the Blockchain merchant system. If you can't see your deposit appear on your account for over 5 hours, please contact us.

Q.How can I withdraw my profits?
A.You just need to log in into your account and click the "Withdraw" button.

Q.Do you have any fees for my withdrawal?
A.No fees, it's completely free.

Q.What is the maximum and minimum amount for my withdrawal?
A.No maximum amount for withdrawal. No minimum amount for PerfectMoney, Payeer withdrawals. But for Bitcoin and Litecoin withdrawals ,the withdrawal should be at least $1.

Q. When can I receive my funds after requesting withdrawal?
A.Withdrawals are instant. We'll process your request asap. It will take several minutes to several hours for Bitcoins or Litecoins to arrive at your account because of the mining time.

Q.If I forget my password,how can I recover it?
A. Click forgot password, You need to input your username or e-mail, then click the button "SEND" and you'll receive your account information immediately.

Q.Is the profit paid to my e-currency account directly?
A.Your profits only arrive at your account, you need to request the withdrawing from your account.

Q.Can I make multiple deposits to my account?<
A. Yes, you can make as many deposits to any plan as you want.

Q.How can I change my password?
A. Login into your account,then click the button "Edit Account", and save your new password.

Q.Can I register multiple accounts?
A.No, one person is only allowed to have one account. The multiple accounts will be frozen once we find out.

Q.What BTC rate you uesd?
A.We use the real BTC rate, so it is possible that your profit will be different than you have calculated.